Our Terms & Conditions
Please review these terms carefully. They include important information about our messaging program, data privacy, and how to contact us.
Carolon Company Messaging
When users opt in, they may receive informational text messages from Carolon related to their inquiries, orders, requested services, or other customer support communications.
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP", we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to privacy@carolon.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy: https://carolon.com/privacy-policy/.
1. Data Privacy and Protection
At Carolon Company, we are committed to safeguarding your privacy and protecting your personal information. This policy outlines how we collect, use, and protect your data in connection with this website and our related communications.
2. Collection of Data
We collect personal information that you voluntarily provide to us when you contact us, request information, or opt in to receive messages from us. This may include your name, email address, phone number, company information, and any other information you choose to include in your message.
3. Use of Data
The data we collect is used solely for the purpose of delivering the information, products, services, and communications you have requested and for responding to customer service or sales inquiries. We do not sell or rent your personal information. We may share information with service providers that help us operate our website or respond to your requests, consistent with applicable law.
4. Opt-In Communication
We will only contact you in relation to the services or communications you have opted in for. By providing your information and agreeing to these terms, you consent to receive communications related to your inquiry, requested service, or messaging subscription. You may opt out at any time.
5. Compliance with A2P 10DLC
Our communication practices comply with the A2P 10DLC regulations. We ensure that all messaging is carried out in accordance with the guidelines and requirements set forth by the regulations.
6. Security
We implement appropriate technical and organizational measures to ensure the security of your personal data and to protect it against unauthorized access, alteration, disclosure, or destruction.
7. Changes to Terms
We may update our Terms and Conditions from time to time. Any changes will be posted on our website, and your continued use of our services signifies your acceptance of any such changes.
8. Contact Us
If you have any questions or concerns regarding our privacy practices or these Terms and Conditions, please contact us at: support@carolon.com.